Privacy Policy
At TicketKendra, accessible at www.ticketkendra.com, we are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and responsibility. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform to book flights, buses, and hotels.
Information CollectionWhen you use TicketKendra’s services, we may collect a variety of personal information from you in order to process your bookings and enhance your experience. This information may include your full name, contact number, email address, and other travel-related details such as destination, travel dates, and preferences. Additionally, when you make payments through our platform, we process your payment information securely using trusted third-party gateways. We may also record communication details when you reach out to our customer support team, in order to address your queries effectively and keep a record of our service quality.
Use of InformationThe information collected from you is primarily used to provide, manage, and improve the travel booking services offered on our platform. This includes confirming and completing your flight, bus, train or any ticket booking, sending you updates or modifications related to your bookings, and providing customer service whenever required. Moreover, your information helps us tailor our offerings and improve your overall experience on the platform. We may also use your email address to send transactional communications or important service-related notifications, but we do not use your contact information to send unsolicited marketing messages without your explicit consent.
Sharing of InformationWe respect your privacy and do not sell, trade, or rent your personal information to third parties. However, in order to fulfill your bookings and deliver our services effectively, we may share your necessary details with third-party providers such as airlines, bus operators, and hotel partners. Your data may also be shared with secure payment processors in order to process transactions safely. In some cases, if required by law or legal process, we may disclose your information to government authorities or enforcement bodies in compliance with applicable regulations.
Data SecurityAt TicketKendra, we take data protection seriously and employ robust technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. While no digital platform can guarantee absolute security, we continuously update and monitor our systems to ensure your data is stored in a secure environment.
Your Rights and ChoicesAs a user, you have the right to access the personal information we hold about you and request corrections if you believe any data is inaccurate or outdated. You also have the right to request the deletion of your data, subject to certain legal and operational considerations. Furthermore, if your data is processed based on consent, you may withdraw that consent at any time. If you would like to exercise any of these rights, you may contact our team via email and we will respond in accordance with applicable data protection laws.
Cookies and Tracking TechnologiesOur website uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and understand how our platform is used. Cookies are small files placed on your device that help us recognize repeat users and personalize content. You can manage your cookie settings through your browser at any time. However, disabling certain cookies may impact your ability to use some features on our website.
Changes to This Privacy PolicyTicketKendra reserves the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements, our services, or data handling practices. Any changes will be posted on this page along with an updated effective date. We encourage you to review this page periodically to stay informed about how your personal information is protected.
Contact InformationIf you have any questions, concerns, or requests related to your personal data or this Privacy Policy, you may contact us directly. Our support team is here to assist you with any issues regarding your data privacy or service experience.
TicketKendra
Email: support@ticketkendra.com
Website: www.ticketkendra.com