Privacy Policy

At DMT Partner Network (operated by DMT EMPIRE INDIA PVT LTD), we are committed to protecting the privacy of our B2B partners ("Agents") and their end-customers ("Passengers"). This document outlines how we collect, use, and safeguard your data.

1. Information We Collect

We collect information required to facilitate ferry bookings and manage agent accounts:

• Agent Information: Agency name, PAN card, GST number, contact details, and banking information for wallet management.
• Passenger Information: Name, age, gender, and nationality as required by the Directorate of Shipping Services (DSS) and private ferry operators for manifesting.
• Usage Data: IP addresses, browser types, and login timestamps for security audits.

2. How We Use Your Data

Your data is used strictly for operational purposes:

• To process ticket reservations with ferry operators (e.g., Makruzz, Nautika).
• To generate invoices and manage your B2B wallet ledger.
• To communicate booking confirmations, delays, or schedule changes.
• To comply with local regulatory requirements in the Andaman & Nicobar Islands.

3. Data Sharing & Disclosure

We do not sell data to third parties. Data is shared only with:

• Ferry Operators: For the issuance of boarding passes.
• Payment Gateways: To process secure transactions.
• Legal Authorities: If required by law for security checks at Port Blair.

4. Data Security

We employ industry-standard SSL encryption for all data in transit. Agent accounts are password-protected, and sensitive documents (like KYC) are stored on secure servers with restricted access.

5. Contact Us

For privacy-related concerns, please contact our Data Protection Officer at info@dmtkendra.com.